Shipping & Returns Policy
The Cufflink Shoppe offer various modes of shipping for your purchases.
Shipping - Singapore
1. Normal Local Mail (Free)
- The items will be delivered within 3-5 working days.
- Please note that we cannot be held responsible for any lost items or packages as normal mail cannot be tracked by SingPost.
2. Registered Local Mail / SmartPac ($3.00)
- The items will be delivered within 2-3 working days to your doorstep or into your letterbox if no one is around to receive.
- We would strongly recommend this delivery option as your package will be trackable.
3. Courier Delivery Service ($12.00)
- The items will be delivered within 1-2 working days. We will contact you via email ASAP to finalize the delivery arrangements when we receive your order.
Accuracy of Information Provided
- Please ensure that the shipping information that you have provided (recipient's name, address and contact information) is accurate as we rely on it to provide accurate and timely deliveries and we cannot be held responsible for undelivered items due to incorrect information provided on the customer's part.
Shipping - International
- For all international orders, items will be sent out via registered post with an expected delivery date 5-12 business days from date of shipment.
- For Singapore orders, free registered mail worldwide will be provided for all orders above S$80, else flat fee of S$8.80 applies.
- Prices listed do not include custom duties or taxes imposed in recepient's country which shall be borne by the recepient.
- Express shipping is available via Fedex or DHL, please contact us for a quote.
- A tracking number will be provided for all international orders.
If you need to return or exchange an item, simply get in touch with us and we will guide you through the whole process.